SCART automatically analyses safety-critical rail communications against Network Rail OPS-301 standards, turning recorded calls into structured compliance insight at scale.
Everything you need to monitor, assess, and improve safety-critical communications across your organisation.
Rule-based assessment against NR/L3/OPS/301 standards. RED/AMBER/GREEN compliance classification with R1-R8 requirement checking.
Learn more →Scores active listening, questioning, challenge behaviour, and assertiveness per Appendix A competence standard.
Learn more →Assesses communications against the Accurate, Brief, Clear, Professional framework for structured quality measurement.
Learn more →Understands COSS, ES, SWL, PICOP, IWA, and Signaller roles. Scores location, phraseology, and authority per role requirements.
Learn more →Aggregate trend analysis by site, role, and region. Supports Route and Regional Communication Review Group obligations under Module 04.
Learn more →Auto-generates DAPs for Grade C/D per Clause 10, with objectives, actions, manager support, and review timelines.
Learn more →Scores caller and receiver independently. Both parties in the verbal contract assessed for individual feedback and CRG review.
Learn more →Tracks assessment due dates per individual by grade. Alerts when staff are overdue per Clause 9 minimum monitoring requirements.
Learn more →Auto-generates NR/L3/OPS/301/03FA monitoring forms with full compliance data, branded to your organisation.
Learn more →Upload a call or connect your recording system. SCART does the rest.
Upload audio files, paste transcripts, or auto-sync from your cloud recording storage.
The engine scores against OPS-301 standards, NTS, and ABC-P framework in under 30 seconds.
Assessors see detailed breakdowns, issues, strengths, and generate official SCC monitoring forms.
Targeted training recommendations, DAPs for Grade C/D, and trend analysis drive continuous improvement.
Every assessment generates an official NR/L3/OPS/301/03FA monitoring form — complete with NTS, ABC-P, and compliance scoring.
SCART is built directly from the NR/L3/OPS/301 standard suite. Every scoring rule, every threshold, every grade definition traces back to a specific clause.
Join the organisations using SCART to move beyond compliance and into continuous safety improvement.